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FAQ'S

Do you offer Cash on Delivery (COD)?

Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team.

What is Your Return and Refund Policy?

We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.

How do I cancel my order?

Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@shop99online.com. Once an order is shipped, it cannot be cancelled.